TITANium Resource CenterTurnitin Resources and assistanceWhom do I contact if I need assistance?

Whom do I contact if I need assistance?

1. Faculty Commons - Online Education and Training (OET)

OET supports the Faculty Commons with walk-in hours, M-F 8-5. You may email questions to titaniumhelp@fullerton.edu. OET offers assistance with designing, building, and maintaining online courses in TITANium.

Assistance may also be obtained by calling 657-278-4528.

OET Website: http://oet.fullerton.edu

2. Faculty Commons - Academic Technology Center (ATC)

The Faculty Commons is located in the Pollack Library South, Room 237. Walk in support for faculty during the semester is M-R 8-7, F 8-5. When semesters are not in progress, walk in support is M-F 8-5.

Phone: (657) 278-4050

Email: atc@fullerton.edu

ATC Website: http://www.fullerton.edu/IT/services/atc/index.php

3. Faculty Commons - LMS Administration

The LMS Admin team supports issues having to do with technical difficulties with the implementation of Turnitin and TITANium. For assistance with technical issues, email: lmsadmin@fullerton.edu.

Email to request a course enrollment merge for two or more courses in TITANium.

4. IT Help Desk

The IT Help Desk is available for phone and email support.

Phone: (657) 278-7777

M-F 8-8

S 8-5

Email: helpdesk@fullerton.edu

IT Help Desk Website: http://www.fullerton.edu/IT/facultystaff/index.php

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