TITANium Resource CenterGetting Started with TITANium Accessing TITANiumWhom should I contact if I have problems with TITANium?

Whom should I contact if I have problems with TITANium?

1. Faculty Commons - Online Education and Training (OET)

OET supports the Faculty Commons with walk-in hours, Monday-Friday 8-5. You may email questions to titaniumhelp@fullerton.edu. OET offers assistance with designing, building, and maintaining online courses in TITANium. Assistance may also be obtained by calling the IT Help Desk at (657) 278-7777.

OET office: (657) 278-4528

oet@fullerton.edu

Click to view the OET website.

2. Faculty Commons - Academic Technology Center (ATC)

The Faculty Commons is located in the Pollack Library South, Room 237. Walk-in support for faculty during the semester is Monday-Thursday 8-7, Friday 8-5. When semesters are not in progress, walk in support is Monday-Friday 8-5.

Phone: (657) 278-4050

Email: atc@fullerton.edu

Click to view the ATC website.

3. Faculty Commons - LMS Administration

The LMS Admin Team supports issues having to do with technical difficulties with the implementation of TITANium. For assistance with technical issues or course merge requests, email: lmsadmin@fullerton.edu

4. IT Help Desk

The IT Help Desk is available for phone and email support.

Phone: (657) 278-7777

Monday-Friday 8-8

Saturday 8-5

helpdesk@fullerton.edu

Click to view the IT Help Desk website.

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