Whom should I contact if I have problems with TITANium?
1. Faculty Commons - Online Education and Training (OET)
OET supports the Faculty Commons with walk-in hours, Monday-Friday 8-5. You may email questions to firstname.lastname@example.org. OET offers assistance with designing, building, and maintaining online courses in TITANium. Assistance may also be obtained by calling the IT Help Desk at (657) 278-7777.
OET office: (657) 278-4528
2. Faculty Commons - Academic Technology Center (ATC)
The Faculty Commons is located in the Pollack Library South, Room 237. Walk-in support for faculty during the semester is Monday-Thursday 8-7, Friday 8-5. When semesters are not in progress, walk in support is Monday-Friday 8-5.
Phone: (657) 278-4050
3. Faculty Commons - LMS Administration
The LMS Admin Team supports issues having to do with technical difficulties with the implementation of TITANium. For assistance with technical issues or course merge requests, email: email@example.com